Terms of service

Last updated 30 October 2026

These terms apply between you and Eric Wolf (we), who runs Pondnote at pondnote.ink. By making an account you agree to them.

The service

Pondnote is an app for handwritten and typed notes. It works in your browser and keeps your notes on your devices and on our server, so they sync between devices.

Your account

You need a Google or Discord login to use Pondnote. Keep it safe: whoever has it can open your notes. One account per person; accounts made in bulk may be removed.

Plans

• Free: one pond, three notebooks, 25 MB for writing and 100 MB for files (PDFs and pictures), with every feature.
• Plus: no limits on ponds, notebooks and notes, 1 GB for writing and 10 GB for files (PDFs and pictures), as a monthly or yearly subscription.

If you reach a limit, everything you have stays and can still be changed and exported; only new notebooks, and writing or files past the storage limit, wait until there is room.

Paying

Plus is sold through Paddle.com, our reseller and merchant of record. Paddle's buyer terms apply to the purchase, including your right of withdrawal as a consumer. A subscription renews until you cancel it; you can cancel at any time in Settings, Manage subscription, and Plus stays until the end of the period you paid for. Prices are shown before you pay.

Refunds

Refunds follow Paddle's refund policy, including your right of withdrawal as a consumer. To ask for one, use the link in your receipt or paddle.net, or write to support@pondnote.ink. If a payment is refunded, Plus ends with it. Cancelling stops the next payment, and Plus stays until the end of the period you paid for.

Your notes are yours

You keep all rights to what you write and upload. You allow us to store, copy and transmit it only as far as needed to run Pondnote for you. Don't upload anything you have no right to, or anything illegal.

Fair use

Don't attack, overload or reverse engineer the service, and don't use it to spread malware or abuse. We may suspend accounts that do, and will tell you why unless the law forbids it.

Reporting shared notes

Anyone who sees a shared note that is illegal or breaks these terms can report it with Report on that note, without an account, or by writing to support@pondnote.ink. We look at every report. If a note breaks the law or these terms, we turn its link off; its owner is told why on the note's Share dialog and can object at support@pondnote.ink, and we look at it again. Accounts that keep sharing such notes may be suspended. The note itself stays in its owner's account. The owner isn't told who reported it.

Availability and backups

We work to keep Pondnote available and your notes safe, with backups of the server, but we can't promise it will never be down. Your notes are also kept on your devices, and you can export any note as PDF or PNG at any time.

Liability

We are liable without limit for intent and gross negligence and for harm to life, body or health, and under the Product Liability Act. For slight negligence we are liable only for breaches of duties essential to the contract, limited to the harm typical and foreseeable for such a contract. Otherwise our liability is excluded.

Ending

You can delete your account at any time in Settings. We may end a free account with 30 days' notice, and a paid one at the end of its period; we'll give you time to export your notes first.

Pondnote Creators

We invite some people to share Pondnote with a link of their own. If you accept an invitation, these terms apply on top of the ones above:

• What counts: someone opens your link and buys Plus within 30 days, without having paid for Plus before. If they open another creator's link after yours, the later one counts. Purchases by your own account don't count.
• Your share: the percentage shown in your invitation, of what we receive for that person's subscription after VAT and payment fees, for the number of months shown there. Refunded payments earn nothing; a share already paid out is taken from what you're owed next.
• When it's paid: a share counts as owed 30 days after the payment. From 25 EUR owed you can ask for a payout to a bank account in your name; we usually pay within a week.
• Plus: while your link is active, your account has Plus at no cost. It ends with your link.
• Taxes: you are responsible for declaring and paying taxes on what you earn.
• Labelling: mark what you post about Pondnote as an ad wherever the law where you post asks for it (for example Werbung or Anzeige in Germany, #ad in the US), since you get Plus and a share through us.
• Fair play: no misleading claims about Pondnote, no ads on our name or brand, no spam, no buying through your own link. We may stop a link that breaks these rules; shares from such purchases aren't paid.
• Ending: you can stop at any time by writing to us; we may end the program or your link with 30 days' notice. What you're owed at that point is still paid.

Changes

If we change these terms, we'll tell you in the app at least 30 days before. If you don't agree, you can delete your account before then.

Law

German law applies. If you are a consumer in the EU, the mandatory protections of the country you live in still apply.

Contact

support@pondnote.ink